Customer Care

Exchanges & Returns

Size Exchanges

For size exchanges, please attach a printed copy of our exchange form in your order and mail it back to us.

Size exchange must be done within 10 days from date of receipt.

Upon receiving your exchange, you will be returned a credit code valid for 3 months, for use upon checkout to order the size that fits you best.

Exchanges will only be done for items in its original condition— unwashed, unworn and unaltered. We will not be liable for any loss mail through mail, you are encouraged to use a trackable mode of shipment. Returns that do not reach us will not be entertained.

Defect Returns

We go through lengths to ensure you are provided with the best fuss-free shopping experience.

However, in case of any defected or wrong items sent to you by mistake, we would be able to do an exchange or refund within 4 days.

Please email info@eightslate.co with your order number and we will attend to you shortly. Rest assured, we will reimburse you for postage costs.

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