Customer Care

How to shop

For first time shoppers, you will be prompted to create an account with us. This is to facilitate order tracking, exchanges, credit codes, stock transfer and wishlist. If you're require styling advice or sizing help, please drop us an email for us to assist you further. 

If there is something that you'd require an express delivery for, please contact our customer care service team. 

To avoid delays to your order, please ensure that your billing address matches the address on your card statement, and that the cardholder's name is written as it appears on the card.

We process and dispatch orders within 1 working day from date of order to ensure efficient and speedy delivery.

If you've made a mistake with your shipping address, please drop us an email to our customer care team immediately.

We regret to inform you that any package sent out due to misinformation is not liable with us. 

Express Worldwide Delivery | Reinventing classic wardrobe staples